Revival · Legal

Shipping
Policy

Last updated: July 2026
Revival primarily sells event tickets and access — not physical goods. This Shipping Policy applies to any physical merchandise sold through Revival channels.

Event Tickets

Revival event tickets are digital. Upon successful registration and payment, your ticket confirmation will be sent to the contact number or email address you provided.

No physical ticket or shipping is required for event entry. Please present your confirmation message or booking reference at the venue.

Physical Merchandise

If Revival offers physical merchandise (such as branded items or limited editions) via its website or community portal, the following shipping terms apply.

Shipping is currently available within Pakistan only. International shipping availability will be announced separately when applicable.

Delivery Timelines

Estimated delivery times within Pakistan:

  • Lahore: 2–4 working days
  • Major cities (Karachi, Islamabad, Rawalpindi, Faisalabad): 3–6 working days
  • Other cities and towns: 5–10 working days

Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase. Some orders may qualify for free shipping — this will be indicated on the product page.

Revival is not responsible for delays caused by courier services or incorrect delivery addresses provided by the customer.

Order Processing

Orders are processed within 1–3 working days of payment confirmation. You will receive a notification when your order has been dispatched, along with a tracking number where available.

Orders are not processed on public holidays.

Damaged or Lost Items

If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days of the expected delivery date.

Reach us at info@revival.com.pk with your order details and, where possible, photographic evidence of any damage. We will arrange a replacement or refund as appropriate.

Incorrect Address

Please ensure your delivery address is accurate at the time of ordering. Revival is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your address after placing an order, contact us immediately — we will do our best to correct it before dispatch.

Returns on Physical Merchandise

Please refer to our Refund and Return Policy for information on returning physical merchandise. Event tickets are non-returnable.

Contact

For any shipping-related questions, please contact us at info@revival.com.pk.