In the unlikely event that Revival must cancel an event entirely, all ticket holders will be notified as soon as possible via the contact details provided at registration and via our official Facebook page.
Ticket holders will receive either a full refund or the option to transfer their ticket to the rescheduled date, if applicable.
If an event is postponed and rescheduled to a new date, your ticket will automatically remain valid for the new date.
If you cannot attend the rescheduled date, you may request a refund within 7 days of the rescheduling announcement. After this window, tickets for the rescheduled date are non-refundable.
If a supporting artist is changed or removed, this does not constitute grounds for cancellation or refund.
If the primary headlining artist is replaced or removed, Revival will notify ticket holders and offer the option of a full refund or attendance at the revised event.
Revival is not liable for cancellations caused by circumstances beyond our reasonable control, including natural disasters, government restrictions, public health emergencies, venue closure, or civil unrest.
In such cases, Revival will make reasonable efforts to reschedule and will communicate directly with ticket holders.
If you are unable to attend an event after purchasing a ticket, Revival's standard no-refund policy applies. Tickets may not be transferred or resold without prior written permission from Revival.
If you have exceptional circumstances, please reach out to us at info@revival.com.pk and we will do our best to assist.
In the event of a cancellation or major change, Revival will communicate via:
— Official Facebook page: facebook.com/revivalbyms
— Direct contact using the phone number or email provided at registration
For any questions about cancellations, please contact us at info@revival.com.pk.
